Returns & Exchanges
Scanlan Theodore is committed to ensuring you are completely satisfied with your purchase. We offer returns or exchanges on full-priced items within 14 days of delivery, provided they are in original condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Carefully place the items in their original packaging, ensuring all designer labels and security tags remain intact and undamaged.
- 3.Ship the Parcel
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Receive Refund
Once our boutique team inspects and approves your return, your refund will be processed back to your original payment method within 7-10 business days.